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The UK's Accident Helpline The Compensation Claim Specialists

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    Your personal injury claim specialists

    We will help you claim your compensation

    If you’ve been injured in an accident through no fault of your own – we’re here to help. We specialise in helping victims of accidents claim the compensation they are legally entitled to. With over 20 years’ experience, we are proud to be the long established and trusted Accident Compensation Helpline.

    Ankle injuries - severe

    *Up to

    £61,000

    Partial hearing loss

    *Up to

    £45,000

    Wrist injuries - severe

    *Up to

    £59,000

    *Compensation amounts based on the Judicial College Guidelines

    Why choose us for your personal injury claim?

    No win, no fee

    Our solicitors offer a no win, no fee service. This simply means that if you don't win your claim, there will be no cost to you.

    Maximum payouts

    Our panel of dedicated solicitors will work to claim the maximum compensation available to you, in the shortest time possible.

    Interim payments

    Interim payments may be available in certain circumstances. Our solicitors will always try to secure interim payments where needed.

    We're not like other companies. Here's why.

    There are many personal injury claim companies out there. That’s because – unfortunately – a lot of accidents happen that could have been prevented. But with us you are never just a statistic. Accident Compensation Helpline has become one of the UK’s leading accident claims experts thanks to our belief in providing clear advice and treating our customers fairly. Over the years we have helped many thousands of people win compensation for a huge range of injury claims – often providing a second opinion when customers have been turned away elsewhere. We’re here when you need us.

    Our happy customers

    Everyone I had spoken to was really nice and helpful and helped me through the process. Quick easy and stress free

    -Eifion

    Great service so far, they walked me through the whole process without a load of jargon.

    -David F

    What a great friendly team yous are really very helpful and understanding and realy care about you. What a great company to deal with 100% honest.

    -Alan G

    Why choose us?

    There can be many costs and expenses associated with an accident. We are here to help you receive maximum compensation with minimum delays. If needed your solicitor may also be able to arrange for you to receive interim payments while your case is being processed.

    What our customers say

    What should I do now?

    We’re here to help and support you, we will speak with you and put your mind at rest. You can then focus on what really matters – your recovery.

    We genuinely care about you as an injury claimant. We make a point of working closely with our solicitors and will be here to help every step of the way.

    We offer free help and guidance with your compensation claim

    We have a nationwide panel of expert injury lawyers who are experienced in accident claims like yours and who will work to claim maximum compensation for you in the shortest time possible. You can therefore be confident that your claim will be handled by specialists every step of the way.

    Contact us for free advice!

    Fill out our simple claim form to request a free claim assessment and one of our specialists will contact you shortly.

      By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

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      Call 0800 0511 511

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          How much could your claim be worth?

          Have you been injured in an accident in the last 3 years?
          Did the accident happen in the UK?
          Have you suffered financial losses such as loss of earnings?
          Where were you injured?

          Amounts are based on government 'Guidelines for assessment of general damages in personal injury cases'

          • Neck & Back Injuries
            • Minor neck injuries

              Up to £7,890

              Where a full recovery takes place within a period of about one to two years.

            • Moderate neck injuries

              Up to £38,490

              Injuries such as fractures or dislocations which cause severe immediate symptoms and which may necessitate spinal fusion.

            • Severe neck injuries

              Up to £148,330

              Neck injury associated with incomplete paraplegia or resulting in permanent spastic quadriparesis.

            • Minor back injury

              Up to £12,510

              Where a full recovery or a recovery to nuisance level takes place without surgery within about two to five years.

            • Moderate back injury

              Up to £27,760

              Many frequently encountered injuries to the back such as disturbance of ligaments and muscles giving rise to backache, soft tissue injuries resulting in a prolonged acceleration and / or exacerbation of a pre-existing back condition.

            • Severe back injury

              Up to £160,980

              Cases of the most severe injury involving damage to the spinal cord and nerve roots, leading to a combination of very serious consequences not normally found in cases of back injury.

          • Head Injuries
            • Minor brain or head injury

              Up to £12,770

              In these cases brain damage, if any, will have been minimal. The bottom of the bracket will reflect full recovery within a few weeks.

            • Moderate brain damage

              Up to £219,070

              This category is distinguished from the moderately severe category by the fact that the degree of dependence is markedly lower.

            • Moderately severe brain damage

              Up to £282,010

              The insured person will be very seriously disabled. There will be substantial dependence on others and a need for constant professional and other care.

            • Very severe brain damage

              Up to £403,990

              In cases at the top of this bracket there may be some ability to follow basic commands, recovery of eye opening and return of sleep and waking patterns and postural reflex movement.

          • Shoulder Injuries
            • Minor shoulder injury

              Up to £7,890

              Soft tissue injury to your shoulder with considerable pain but almost complete recovery within one to two years.

            • Moderate - severe shoulder injury

              Up to £12,770

              Frozen shoulder with limitation of movement and discomfort with symptoms persisting for about two years. Also soft tissue injuries with more than minimal symptoms persisting after two years but not permanent. Often associated with neck injuries and involving damage to the brachial plexus resulting in significant disability.

            • Fracture of clavicle

              Up to £12,240

              The level of the award will depend on extent of fracture, level of disability, residual symptoms, and whether temporary or permanent, and whether union is anatomically displaced.

          • Eye Injuries
            • Minor eye injury

              Up to £8,730

              In this bracket fall cases of minor injuries, such as being struck in the eye, exposure to fumes including smoke, or being splashed by liquids, causing initial pain and some temporary interference with vision.

            • Complete loss of sight in one eye

              Up to £54,830

              This award takes account of some risk of sympathetic ophthalmia.

            • Total loss of one eye

              Up to £65,710

              The level of the award within the bracket will depend on age, psychiatric consequences, and cosmetic effect.

          • Hearing Loss
            • Partial hearing loss and/or tinnitus

              Up to £45,540

              This category covers the bulk of deafness cases which usually result from exposure to noise at work over a prolonged period.

            • Total loss of hearing in one ear

              Up to £45,540

              Cases will tend towards the higher end of the bracket where there are associated problems, such as tinnitus, dizziness or headaches.

            • Total deafness

              Up to £109,650

              The lower end of the bracket is appropriate for cases where there is no speech deficit or tinnitus. The higher end is appropriate for cases involving both of these.

          • Facial Injuries
            • Fractures of nose or nasal complex

              Up to £5,100

              (Displaced fracture where recovery is complete but only after surgery.)

            • Fractures of cheekbones

              Up to £15,780

              Serious Fractures requiring surgery but with lasting consequences such as paraesthesia in the cheeks or the lips or some element of disfigurement.

            • Fractures of jaws

              Up to £30,490

              Serious fracture with permanent consequences such as difficulty in opening the mouth or with eating or where there is paraesthesia in the area of the jaw.

            • Damage to teeth

              Up to £11,410

              Loss of or serious damage to several front teeth.

          • Arm Injuries
            • Loss of one arm

              Not less than £137,160

              Arm amputated at the shoulder.

            • Less severe injury arm injury

              Up to £39,170

              While there will have been significant disabilities, a substantial degree of recovery will have taken place or will be expected.

            • Simple fractures

              Up to £19,200

              Simple Fractures of the Forearm.

          • Elbow Injuries
            • Severe elbow injury

              Up to £54,830

              A Severely Disabling Injury.

            • Less severe injuries elbow injury

              Up to £32,010

              Injuries causing impairment of function but not involving major surgery or significant disability.

            • Moderate or minor injury elbow injury

              Up to £12,590

              Most elbow injuries fall into this category. They comprise simple fractures, tennis elbow syndrome and lacerations; i.e., those injuries which cause no permanent damage and do not result in any permanent impairment of function.

          • Wrist Injuries
            • Very minor wrist injuries

              Up to £4,740

              Undisplaced or minimal displaced fractures and soft tissue injuries necessitating application of plaster or bandage for a matter of weeks and a full or virtual recovery within up to 12 months or so.

            • Less severe injuries wrist injuries

              Up to £24,500

              Where these still result in some permanent disability as, for example, a degree of persisting pain and stiffness.

            • Severe wrist injuries

              Up to £59,860

              Injuries resulting in complete loss of function in the wrist, for example, where an arthrodesis has been performed.

          • Hand / Finger Injuries
            • Serious damage to both hands

              Up to £84,570

              Such injuries will have given rise to permanent cosmetic disability and significant loss of function.

            • Moderate hand injury

              Up to £13,280

              Crush injuries, penetrating wounds, soft tissue type and deep lacerations. The top of the bracket would be appropriate where surgery has failed and permanent disability remains. The bottom of the bracket would be appropriate for permanent but non-intrusive symptoms.

            • Severe hand injuries

              Up to £18,740

              Total Loss of Index Finger.

            • Severe hand injuries

              Up to £54,830

              Loss of Thumb.

          • Hip / Pelvis Injury
            • Severe hip / pelvis injury

              Up to £130,930

              Extensive fractures of the pelvis involving, for example, dislocation of a low back joint and a reputed bladder, or a hip injury resulting in spondylolisthesis of a low back joint with intolerable pain and necessitating spinal fusion.

            • Moderate hip / pelvis injury

              Up to £39,170

              Significant injury to the pelvis or hip but any permanent disability is not major and any future risk not great.

            • Lesser injuries hip / pelvis injury

              Up to £12,950

              Cases where despite significant injury there is little or no residual disability. Where there has been a complete recovery within two years, the award may but is unlikely to exceed the mid-point in the range.

          • Leg Injuries
            • Above-knee amputation of one leg

              Up to £137,470

              The award will depend upon such factors as the level of the amputation; the severity of any phantom pains; associated psychological problems; the success of any prosthetics; any side effects such as backache and the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.

            • Severe leg injury

              Up to £54,830

              Serious compound or comminuted fractures or injuries to joints or ligaments resulting in instability, prolonged treatment, a lengthy period of non-weight-bearing, the near certainty that arthritis will ensue; extensive scarring. To justify an award within this bracket a combination of such features will generally be necessary.

            • Moderate leg injury

              Up to £27,760

              Fractures from which an incomplete recovery is made or serious soft tissue injuries.

            • Less severe leg injuries

              Up to £14,080

              Simple fracture of a femur with no damage to articular surfaces.

          • Knee Injuries
            • Severe knee injury

              Up to £96,210

              Serious knee injury where there has been disruption of the joint, the development of ostearthristis, gross ligamentous damage, lengthy treatment, considerable pain and loss of function, an arthroplasty or arthrodesis has taken place or is inevitable.

            • Moderate knee injury

              Up to £26,190

              Injuries involving dislocation, torn cartilage or meniscus which results in minor instability, wasting, weakness, or other mild future disability.

          • Ankle Injuries
            • Severe ankle injury

              Up to £50,060

              Injuries necessitating and extensive period of treatment and/or a lengthy period in plaster or where pins and plates have been inserted and there is significant residual disability in the form of ankle instability and severely limited ability to walk.

            • Moderate ankle injury

              Up to £26,590

              Fractures, ligamentous tears and the like which give rise to less serious disabilities such as difficulty in walking on uneven ground, difficulty standing or walking for long periods of time, awkwardness on stairs, irritation from metal plates and residual scarring.

            • Modest injuries ankle injury

              Up to £13,740

              The less serious, minor or undisplaced fractures, sprains and ligamentous injuries.

          • Toe Injuries
            • Severe toe injury

              In the region of £31,310

              Amputation of the Great Toe

            • Moderate toe injuries

              Up to £9,600

              These injuries include relatively straight forward fractures or the exacerbation of a pre-existing degenerative condition or laceration injuries to one or more toes.

          • Hair Damage
            • Hair / scalp injuries

              Up to £11,020

              Damage to hair in consequence of defective permanent waving, tinting, or the like, where the effects are dermatitis, eczema or tingling or 'burning' of the scalp causing dry, brittle hair, which breaks off and/or falls out, leading to distress, depression, embarrassment and loss of confidence, and inhibitating social life

            • Hair / scalp injuries

              Up to £9,600

              Less serious versions of the above where symptoms are fewer or only of a minor character; also, cases where hair has been pulled out leaving bald patches.

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              Have you been injured in an accident?

              Was the accident in the last 3 years?

              Was the accident in the UK?

              By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

                Start Your Claim

                Fill in your details below to start a claim – with no obligation!

                Or simply call us now on freephone

                0800 0511 511

                  Let's get started

                  Fill in your details below to start your claim – with no obligation

                  Or if you would like to speak with our friendly advisors right now – simply call

                  0800 0511 511

                    Let's get started

                    Fill in your details below to start your claim – with no obligation

                    Or if you would like to speak with our friendly advisors right now – simply call

                    0800 0511 511

                      Are you entitled to compensation?

                      Fill in your details below for free advice – with no obligation

                      Or to speak with our friendly advisors right now - simply call

                      0800 0511 511