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Work Accident N1

Compensation for an accident at work

Deciding what to do after an injury at work can be extremely worrying and stressful. We are here to give you clarity, support and knowledge about your right to compensation.

Knowledge, confidence, choice

Knowledge

Following an accident, it’s natural to feel uncertain about where you stand. We give you clarity on your legal rights.

Confidence

When you have the right knowledge, you can make decisions about what to do next with confidence.

Choice

You should never feel pressured to pursue a claim when you don’t feel comfortable. With us, you’re in control. Always.

Workplace injuries can have serious consequences

If you’ve been injured in an accident at work through no fault of your own, we are here to help you claim the compensation you are rightfully entitled to.

We understand that the thought of claiming compensation for an accident at work can seem daunting. Please be aware however that any compensation awarded to you would be paid by your employer’s insurance company, and not by your employer. Your employer must by law have insurance in place to cover this.

Your employer has a duty to keep you safe

Your employer has a duty of care to enable you to do your job safely. This includes providing a safe working environment, proper training, protective clothing and the regular maintenance of machinery and equipment.

Unfortunately however, every year thousands of accidents at work still happen.

We are here to give you free, friendly guidance on your options. And don’t worry. There’s no obligation to start a claim if you're not ready to.

What if you were partly to blame?

An injury at work can mean an incredibly worrying and stressful time for you and your loved ones.

It’s not uncommon for an injured employee to blame themselves following a workplace accident. For example, it’s easy to put an accident down to clumsiness or thoughtlessness, when in fact the accident wouldn’t have happened if there had been proper safety measures in place.

So even if you were partly at fault, in many cases you may still be entitled to some compensation.

What can you claim for?

A compensation claim can be made for personal injury. You may also be entitled to claim for loss of earnings, for personal care, damaged possessions and any other expenses incurred due to the accident.

Interim payments may be available in certain circumstances, our solicitors will always try to secure them where needed.

How much could your claim be worth?

Compensation for an accident can range from a few hundred pounds to tens of thousands of pounds. Sometimes even more. Every claim is different and the amount of compensation awarded can vary, depending upon the individual circumstances of the claim.

Clear advice – because you deserve to know where you stand

Get in touch

Tell us about what happened and one of our friendly advisers will talk through your options with you and let you know how we can help - it’s that easy to get started.

We listen

We offer a free claim assessment with no obligation. All claims are handled by our trusted panel solicitors who are experienced in accident claims like yours

You sit back

Your solicitor will work on a no win, no fee basis to secure maximum compensation in the shortest time possible. You will be kept up to speed every step of the way.

Clear advice – without the cost. You deserve to know where you stand.

It’s best to start your claim as soon as you can

It’s always best to start your claim as soon as you can, while the details of your accident are still fresh. But we understand that seeking compensation is perhaps something that you’ve been putting off. Maybe you’ve been too busy or have been focusing on your recovery. You may not even work for the same employer anymore. That’s perfectly understandable.

However, there are important legal timeframes within which you must start your claim. So it’s best to call us as soon as you are able. We should be able to tell you in one phone call whether or not you are entitled to compensation.

Who pays your compensation?

Making a claim against your employer can feel daunting – for obvious reasons. You don’t want to put your job at risk or jeopardise your relationship with your colleagues. Or perhaps you are worried the company you work for could face financial hardship if you pursue a claim. But there’s a key point that’s important to keep in mind.

Any compensation you receive won’t actually be paid by your employer. All companies are legally required to have liability insurance to cover claims for injuries. So rather than your employer footing the bill for your compensation, the money will come from an insurance company. That’s a big relief for a lot of people we talk to.

It’s also reassuring to know that there are laws that prevent an employer from treating you differently if you make a personal injury claim against them. If they tried to sack you it would be a case of unfair dismissal, while any negative treatment you receive as a result of your claim would be grounds for constructive dismissal. The law is there to protect you.

No win, no fee, no risk

No Win No Fee – simply means that if you don’t win your claim, there will be no cost to you.

Our panel of expert solicitors offer a no win, no fee service. There are no upfront costs – and if your claim is unsuccessful, you won’t pay a penny to anyone. Instead our solicitors only charge a fee if you are awarded compensation. This will be subject to your individual circumstances and may vary but will always be agreed with your solicitors upfront.

Why choose us?

You may feel nervous about seeking compensation. But calling us doesn’t mean you have to start a claim. Maybe you have questions about your legal rights. Or perhaps you want to know more about the process of seeking compensation. We are here to give you free advice that will enable you to make clear decisions. And we will never pressure you to make a claim that you feel unsure of. That’s a promise.

Personal service

With us you are never just a statistic. Each person that calls us is treated as an individual – with compassion and respect. Just the way it should be.

Expert support

Our panel of specialist solicitors are highly experienced in winning accident claims. They will work to claim the maximum compensation available to you.

Excellent reviews

We are proud to have so many Excellent 5 Star reviews and to be one of the highest rated companies on Trustpilot by our happy customers.

What our customers say

What happens when you speak to us?

Firstly we will take a few details from you and put you through to our panel solicitors who are experienced in accident claims like yours. Our solicitors can usually let you know there and then if they can accept your claim. If your case is accepted and you want to go ahead, your solicitor will take care of the legal process from start to finish – keeping you informed every step of the way. And remember: we work on a no win, no fee basis. You won’t pay a penny to anyone if you don’t win your claim.

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Claim the compensation you deserve - get free advice today!


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        How much could your claim be worth?

        Have you been injured in an accident in the last 3 years?
        Did the accident happen in the UK?
        Have you suffered financial losses such as loss of earnings?
        Where were you injured?

        Amounts are based on government 'Guidelines for assessment of general damages in personal injury cases'

        • Neck & Back Injuries
          • Minor neck injuries

            Up to £7,890

            Where a full recovery takes place within a period of about one to two years.

          • Moderate neck injuries

            Up to £38,490

            Injuries such as fractures or dislocations which cause severe immediate symptoms and which may necessitate spinal fusion.

          • Severe neck injuries

            Up to £148,330

            Neck injury associated with incomplete paraplegia or resulting in permanent spastic quadriparesis.

          • Minor back injury

            Up to £12,510

            Where a full recovery or a recovery to nuisance level takes place without surgery within about two to five years.

          • Moderate back injury

            Up to £27,760

            Many frequently encountered injuries to the back such as disturbance of ligaments and muscles giving rise to backache, soft tissue injuries resulting in a prolonged acceleration and / or exacerbation of a pre-existing back condition.

          • Severe back injury

            Up to £160,980

            Cases of the most severe injury involving damage to the spinal cord and nerve roots, leading to a combination of very serious consequences not normally found in cases of back injury.

        • Head Injuries
          • Minor brain or head injury

            Up to £12,770

            In these cases brain damage, if any, will have been minimal. The bottom of the bracket will reflect full recovery within a few weeks.

          • Moderate brain damage

            Up to £219,070

            This category is distinguished from the moderately severe category by the fact that the degree of dependence is markedly lower.

          • Moderately severe brain damage

            Up to £282,010

            The insured person will be very seriously disabled. There will be substantial dependence on others and a need for constant professional and other care.

          • Very severe brain damage

            Up to £403,990

            In cases at the top of this bracket there may be some ability to follow basic commands, recovery of eye opening and return of sleep and waking patterns and postural reflex movement.

        • Shoulder Injuries
          • Minor shoulder injury

            Up to £7,890

            Soft tissue injury to your shoulder with considerable pain but almost complete recovery within one to two years.

          • Moderate - severe shoulder injury

            Up to £12,770

            Frozen shoulder with limitation of movement and discomfort with symptoms persisting for about two years. Also soft tissue injuries with more than minimal symptoms persisting after two years but not permanent. Often associated with neck injuries and involving damage to the brachial plexus resulting in significant disability.

          • Fracture of clavicle

            Up to £12,240

            The level of the award will depend on extent of fracture, level of disability, residual symptoms, and whether temporary or permanent, and whether union is anatomically displaced.

        • Eye Injuries
          • Minor eye injury

            Up to £8,730

            In this bracket fall cases of minor injuries, such as being struck in the eye, exposure to fumes including smoke, or being splashed by liquids, causing initial pain and some temporary interference with vision.

          • Complete loss of sight in one eye

            Up to £54,830

            This award takes account of some risk of sympathetic ophthalmia.

          • Total loss of one eye

            Up to £65,710

            The level of the award within the bracket will depend on age, psychiatric consequences, and cosmetic effect.

        • Hearing Loss
          • Partial hearing loss and/or tinnitus

            Up to £45,540

            This category covers the bulk of deafness cases which usually result from exposure to noise at work over a prolonged period.

          • Total loss of hearing in one ear

            Up to £45,540

            Cases will tend towards the higher end of the bracket where there are associated problems, such as tinnitus, dizziness or headaches.

          • Total deafness

            Up to £109,650

            The lower end of the bracket is appropriate for cases where there is no speech deficit or tinnitus. The higher end is appropriate for cases involving both of these.

        • Facial Injuries
          • Fractures of nose or nasal complex

            Up to £5,100

            (Displaced fracture where recovery is complete but only after surgery.)

          • Fractures of cheekbones

            Up to £15,780

            Serious Fractures requiring surgery but with lasting consequences such as paraesthesia in the cheeks or the lips or some element of disfigurement.

          • Fractures of jaws

            Up to £30,490

            Serious fracture with permanent consequences such as difficulty in opening the mouth or with eating or where there is paraesthesia in the area of the jaw.

          • Damage to teeth

            Up to £11,410

            Loss of or serious damage to several front teeth.

        • Arm Injuries
          • Loss of one arm

            Not less than £137,160

            Arm amputated at the shoulder.

          • Less severe injury arm injury

            Up to £39,170

            While there will have been significant disabilities, a substantial degree of recovery will have taken place or will be expected.

          • Simple fractures

            Up to £19,200

            Simple Fractures of the Forearm.

        • Elbow Injuries
          • Severe elbow injury

            Up to £54,830

            A Severely Disabling Injury.

          • Less severe injuries elbow injury

            Up to £32,010

            Injuries causing impairment of function but not involving major surgery or significant disability.

          • Moderate or minor injury elbow injury

            Up to £12,590

            Most elbow injuries fall into this category. They comprise simple fractures, tennis elbow syndrome and lacerations; i.e., those injuries which cause no permanent damage and do not result in any permanent impairment of function.

        • Wrist Injuries
          • Very minor wrist injuries

            Up to £4,740

            Undisplaced or minimal displaced fractures and soft tissue injuries necessitating application of plaster or bandage for a matter of weeks and a full or virtual recovery within up to 12 months or so.

          • Less severe injuries wrist injuries

            Up to £24,500

            Where these still result in some permanent disability as, for example, a degree of persisting pain and stiffness.

          • Severe wrist injuries

            Up to £59,860

            Injuries resulting in complete loss of function in the wrist, for example, where an arthrodesis has been performed.

        • Hand / Finger Injuries
          • Serious damage to both hands

            Up to £84,570

            Such injuries will have given rise to permanent cosmetic disability and significant loss of function.

          • Moderate hand injury

            Up to £13,280

            Crush injuries, penetrating wounds, soft tissue type and deep lacerations. The top of the bracket would be appropriate where surgery has failed and permanent disability remains. The bottom of the bracket would be appropriate for permanent but non-intrusive symptoms.

          • Severe hand injuries

            Up to £18,740

            Total Loss of Index Finger.

          • Severe hand injuries

            Up to £54,830

            Loss of Thumb.

        • Hip / Pelvis Injury
          • Severe hip / pelvis injury

            Up to £130,930

            Extensive fractures of the pelvis involving, for example, dislocation of a low back joint and a reputed bladder, or a hip injury resulting in spondylolisthesis of a low back joint with intolerable pain and necessitating spinal fusion.

          • Moderate hip / pelvis injury

            Up to £39,170

            Significant injury to the pelvis or hip but any permanent disability is not major and any future risk not great.

          • Lesser injuries hip / pelvis injury

            Up to £12,950

            Cases where despite significant injury there is little or no residual disability. Where there has been a complete recovery within two years, the award may but is unlikely to exceed the mid-point in the range.

        • Leg Injuries
          • Above-knee amputation of one leg

            Up to £137,470

            The award will depend upon such factors as the level of the amputation; the severity of any phantom pains; associated psychological problems; the success of any prosthetics; any side effects such as backache and the risk of developing osteoarthritis in the remaining joints of both lower limbs or in the hips and spine.

          • Severe leg injury

            Up to £54,830

            Serious compound or comminuted fractures or injuries to joints or ligaments resulting in instability, prolonged treatment, a lengthy period of non-weight-bearing, the near certainty that arthritis will ensue; extensive scarring. To justify an award within this bracket a combination of such features will generally be necessary.

          • Moderate leg injury

            Up to £27,760

            Fractures from which an incomplete recovery is made or serious soft tissue injuries.

          • Less severe leg injuries

            Up to £14,080

            Simple fracture of a femur with no damage to articular surfaces.

        • Knee Injuries
          • Severe knee injury

            Up to £96,210

            Serious knee injury where there has been disruption of the joint, the development of ostearthristis, gross ligamentous damage, lengthy treatment, considerable pain and loss of function, an arthroplasty or arthrodesis has taken place or is inevitable.

          • Moderate knee injury

            Up to £26,190

            Injuries involving dislocation, torn cartilage or meniscus which results in minor instability, wasting, weakness, or other mild future disability.

        • Ankle Injuries
          • Severe ankle injury

            Up to £50,060

            Injuries necessitating and extensive period of treatment and/or a lengthy period in plaster or where pins and plates have been inserted and there is significant residual disability in the form of ankle instability and severely limited ability to walk.

          • Moderate ankle injury

            Up to £26,590

            Fractures, ligamentous tears and the like which give rise to less serious disabilities such as difficulty in walking on uneven ground, difficulty standing or walking for long periods of time, awkwardness on stairs, irritation from metal plates and residual scarring.

          • Modest injuries ankle injury

            Up to £13,740

            The less serious, minor or undisplaced fractures, sprains and ligamentous injuries.

        • Toe Injuries
          • Severe toe injury

            In the region of £31,310

            Amputation of the Great Toe

          • Moderate toe injuries

            Up to £9,600

            These injuries include relatively straight forward fractures or the exacerbation of a pre-existing degenerative condition or laceration injuries to one or more toes.

        • Hair Damage
          • Hair / scalp injuries

            Up to £11,020

            Damage to hair in consequence of defective permanent waving, tinting, or the like, where the effects are dermatitis, eczema or tingling or 'burning' of the scalp causing dry, brittle hair, which breaks off and/or falls out, leading to distress, depression, embarrassment and loss of confidence, and inhibitating social life

          • Hair / scalp injuries

            Up to £9,600

            Less serious versions of the above where symptoms are fewer or only of a minor character; also, cases where hair has been pulled out leaving bald patches.

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            Or if you would like to speak with our friendly advisors right now – simply call

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                  Have you been injured in an accident?

                  Was the accident in the last 3 years?

                  Was the accident in the UK?

                  By submitting this form you agree to be contacted by Accident Compensation Helpline. There is no obligation to use our service.

                    Start Your Claim

                    Fill in your details below to start a claim – with no obligation!

                    Or simply call us now on freephone

                    0800 0511 511

                      Let's get started

                      Fill in your details below to start your claim – with no obligation

                      Or if you would like to speak with our friendly advisors right now – simply call

                      0800 0511 511